541.883.7171 Klamath Falls, Oregon

TRANSPORTATION

PUBLIC TRANSPORTATION SERVICE

HOURS OF OPERATION:

MONDAY – THURSDAY

8:30am first pick up from clients home

3:30 pm last pick up from appointment

FRIDAY

8:30 am first pick up from clients home

12:30 pm last pick up from appointment

All vans are wheelchair accessible and equipped with ramps.  This service is available to the general public as well as older adults and persons with disabilities.  Patrons requiring accommodation other than that designed for wheelchair accessibility should notify the dispatcher in advance. Reasonable modifications in policies, practices or procedures are available to avoid discrimination on the basis of disability.

TO SCHEDULE A RIDE CALL:  541-850-7315

Rides are scheduled by the following priority list:

  1. Medical Appointments
  2. Congregate Meal site (Senior Center)
  3. Employment
  4. Grocery Shopping
  5. Any other non-essential appointments

If it becomes necessary for us to cancel rides we will cancel in order of the priority list.  You will be called if your ride needs to be cancelled.

Please call at least 2 (two) business days in advance of your appointment to schedule transportation.

Fees are charged on a sliding schedule according to income when requested.

We are funded primarily by the Federal Transportation Administration, the Klamath Lake Counties Council On Aging (KLCCOA) and United Way.

Title VI and Non Discrimination Policy

The Klamath Senior Center operates it programs and services without regard  to race, color, national origin or any other characteristic protected under federal or state law and specifically in accordance with Title VI of the Civil Rights Act.  Any person who believes he or she is subjected to any unlawful discriminatory practice under Title VI or other established state or federal law may file a complaint.

For more information on the Klamath Senior Center’s civil rights program, obligations and procedures to file a complaint, contact the Center by phone 541-883-7171, by mail at PO Box JE, Klamath Falls, OR 97602 or visit us at 2045 Arthur Street, Klamath Falls, Oregon 97603. A more detailed policy is available upon request.

A person may also file a complaint relating to transportation services directly with the Federal Transit Administration, the Oregon Department of Transportation , Basin Transit Transportation Services District  or The Klamath Lake Counties Council On Aging (KLCCOA) for transportation service complaints.  All other complaints should be addressed to (KLCCOA)

            KLCCOA                                                         FTA Office of Civil Rights

            404 Main Street, Suite 6                               1200 New Jersey Avenue SE

            Klamath Falls, Oregon 97601                      Washington, DC 20590

            541-205-5400                                                  1-866-377-8642

            Oregon Department of Transportation     Basin Transit Service

            Office of Civil Rights, Title VI Office             1130 Adams Street

            355 Capital Street NE                                      Klamath Falls, Oregon 97601

            Salem, OR       97301                                       (541) 882-9630

            (503) 986-3169