PUBLIC TRANSPORTATION SERVICE
HOURS OF OPERATION:
MONDAY – THURSDAY
8:30am first pick up from clients home
3:30 pm last pick up from appointment
FRIDAY
8:30 am first pick up from clients home
12:30 pm last pick up from appointment
All vans are wheelchair accessible and equipped with ramps. This service is available to the general public as well as older adults and persons with disabilities. Patrons requiring accommodation other than that designed for wheelchair accessibility should notify the dispatcher in advance. Reasonable modifications in policies, practices or procedures are available to avoid discrimination on the basis of disability.
TO SCHEDULE A RIDE CALL: 541-850-7315
Rides are scheduled by the following priority list:
- Medical Appointments
- Congregate Meal site (Senior Center)
- Employment
- Grocery Shopping
- Any other non-essential appointments
If it becomes necessary for us to cancel rides we will cancel in order of the priority list. You will be called if your ride needs to be cancelled.
Please call at least 2 (two) business days in advance of your appointment to schedule transportation.
Fees are charged on a sliding schedule according to income when requested.
We are funded primarily by the Federal Transportation Administration, the Klamath Lake Counties Council On Aging (KLCCOA) and United Way.
Title VI and Non Discrimination Policy
The Klamath Senior Center operates it programs and services without regard to race, color, national origin or any other characteristic protected under federal or state law and specifically in accordance with Title VI of the Civil Rights Act. Any person who believes he or she is subjected to any unlawful discriminatory practice under Title VI or other established state or federal law may file a complaint.
For more information on the Klamath Senior Center’s civil rights program, obligations and procedures to file a complaint, contact the Center by phone 541-883-7171, by mail at PO Box JE, Klamath Falls, OR 97602 or visit us at 2045 Arthur Street, Klamath Falls, Oregon 97603. A more detailed policy is available upon request.
A person may also file a complaint relating to transportation services directly with the Federal Transit Administration, the Oregon Department of Transportation , Basin Transit Transportation Services District or The Klamath Lake Counties Council On Aging (KLCCOA) for transportation service complaints. All other complaints should be addressed to (KLCCOA)
KLCCOA FTA Office of Civil Rights
404 Main Street, Suite 6 1200 New Jersey Avenue SE
Klamath Falls, Oregon 97601 Washington, DC 20590
541-205-5400 1-866-377-8642
Oregon Department of Transportation Basin Transit Service
Office of Civil Rights, Title VI Office 1130 Adams Street
355 Capital Street NE Klamath Falls, Oregon 97601
Salem, OR 97301 (541) 882-9630
(503) 986-3169